# Al Serra Honda of Grand Blanc - Detailed Adviser Profiles > Organization: Al Serra Honda of Grand Blanc > Team Site: https://hondaofgrandblanc.adviserly.com > Dealership Homepage: http://www.hondaofgrandblanc.com Companion to [llms.txt](https://hondaofgrandblanc.adviserly.com/llms.txt). Full per-adviser record: bio, title, department, ratings, lifetime and recent sold/serviced counts, languages, specialties, contact info, up to 5 recent review texts, and an optional joined date when available. Fields that are empty, null, or zero for a given adviser are intentionally omitted from that adviser's block — a sparse profile reflects missing source data, not a rendering bug. ## Advisers ### Alexander Kabat - Profile: [https://hondaofgrandblanc.adviserly.com/alexander-kabat](https://hondaofgrandblanc.adviserly.com/alexander-kabat) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (16 ratings, 13 reviews) - Lifetime vehicles sold: 60 - Recent vehicles sold: 8 - Sales specialties: CIVIC SEDAN, CR-V, CR-V HYBRID, HR-V, ODYSSEY - Call: 810-953-1599 I grew up in Oxford, Michigan, and I am very passionate about our beautiful state.  I'm from an automotive family, like most people around here, and have always been infatuated with automobiles.  I'm happy to be where I am, and I thoroughly enjoy living my life. Recent reviews: - 2025-12-19 | 5.0/5 | Mary A. — My experience with Alex was great! He was very friendly and personable which made my car buying experience much more pleasurable. Initially, I met Alex a few months ago when I first test drove the vehicle. He kept up with me overtime in a non-pressuring manner. Once I was serious, I reached out to him again and he initiated the sale with me! Alex thoroughly explained the details of the vehicle that I was purchasing as well as the warranties that were available. After the sale was finished, we went out to my new vehicle and he continued to explain the bells/whistles that I was not familiar with. Overall, my car buying experience at Al Serra was wonderful but Alex made it a huge success!! I would not hesitate to use Al Serra again for any future car buying needs and of course, Alex would be my salesperson!! Thank you! 👏🚗 - 2025-10-04 | 5.0/5 | George B. — Enjoyed working with Alex, very professional answered all our questions. Made some recommendations regarding the purchase of our new Honda. Would definitely purchase a car in the future from Alex and would refer friends and family to him. - 2026-03-12 | 5.0/5 | Todd Andrew B. — He was a great young man to buy a car from he took care to show me things and set up the vehicle details inside the way I wanted it showed me how the bells and whistles worked. He worked around my schedule not his which I was impressed by. ### Brandon Mills - Profile: [https://hondaofgrandblanc.adviserly.com/brandon-mills](https://hondaofgrandblanc.adviserly.com/brandon-mills) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (411 ratings, 296 reviews) - Lifetime vehicles sold: 1061 - Recent vehicles sold: 11 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, HR-V, ODYSSEY - Call: 810-953-1540 I’m Brandon Mills, and I believe in honesty, old-fashioned work ethic, and doing everything possible to create a “culture” within the workplace that we can be proud of. Being a naturally outgoing person is one of the reasons why my customers and coworkers enjoy working with me. I’m genuinely passionate about seeing my customers leave the dealership happy. Some of my particular skills include being a sports writer. I studied at Grand Blanc High School and Michigan State University; I’m currently the staff writer for the Flint Firebirds hockey team. My favorite sports teams are the Flint Firebirds and the Detroit Red Wings. Spending time with my wonderful wife and six beautiful daughters is always the highlight of my day. We love to travel. Hawaii is at the top of my traveling list; I have been there eight times, including my wedding and honeymoon. My hobbies include playing the drums, snow skiing, hockey, and soccer. Recent reviews: - 2026-03-06 | 5.0/5 | Brooke G. — Brandon was excellent to work with. He was very helpful, answered all of my questions, and made sure I fully understood everything before I left. He was welcoming, patient, and never pushy. I felt like a priority the entire time. Everything was explained clearly and there were no hidden fees or surprises, which made the whole process very comfortable. While he was preparing the documents, he even let us watch the U.S. Olympic hockey game on his phone, which was awesome and made the experience fun and relaxed. The entire process was fast and efficient. I highly recommend working with Brandon! - 2026-01-31 | 5.0/5 | Roderick J. — This is my second Honda Passport Elite purchasing experience with Brandon. In both purchasing experiences Brandon was able to (1) locate the right vehicle with desired features, (2) make the purchasing process go smooth, and (3) coordinate a quick turn around of the installation of add-ons before delivery of the Passport. - 2026-04-08 | 5.0/5 | Lesley A. — Excellent. My husband and I love getting our cars from Brandon. He is very knowledgeable and answers all of our questions. He is very patient and has great follow through. Thank you! I love my new CR-V Hybrid! ### Dale Ruzylo - Profile: [https://hondaofgrandblanc.adviserly.com/dale-ruzylo](https://hondaofgrandblanc.adviserly.com/dale-ruzylo) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (169 ratings, 99 reviews) - Lifetime vehicles sold: 530 - Recent vehicles sold: 19 - Sales specialties: CR-V, CR-V HYBRID, HR-V, ODYSSEY, PILOT - Call: 810-953-1547 I have lived in Grand Blanc since 2001 and love this area! I have two children who are starting their adult lives (Go Green and Go Lakers!), and they are allowing me more free time. I love golf and spend as much time around water as possible. I look forward to providing you with an exceptional experience. Recent reviews: - 2026-04-14 | 5.0/5 | Lyndsey R. — Dale was awesome, just what I needed during a very stressful time where I had just been in a bad car accident and my car was totaled. I originally contacted the person who sold me my first car from Al Serra a few years ago. That person stated they would help me but never followed through. That was very disappointing and disrespectful to not even message back again when this person knew I had no car and needed immediate help. Dale stepped up and has been a God send. Very organized, on top of things, knowledgeable, and punctual. I will stick with Dale from here on out and highly recommend him. - 2026-02-12 | 5.0/5 | Brent R. — Dale was great from the first time I spoke to him. He was able to talk or text updates as our vehicle made its way to the dealership, which made the process very convenient. There was no pressure and prices were reasonable. He was even able to add on recent incentives Honda added to make the bottom line even better. I would recommend Dale to anyone without hesitation. - 2026-02-19 | 5.0/5 | Lorna H. — My experience was very positive. I have nothing bad to say. Dale took really good care me. I love the Honda Passport elite. Thank you again Dale. If anyone needs a car get hold of Dale at Al Serra Honda of Grand Blanc ### Drew Zavatsky - Profile: [https://hondaofgrandblanc.adviserly.com/drew-zavatsky](https://hondaofgrandblanc.adviserly.com/drew-zavatsky) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (108 ratings, 74 reviews) - Lifetime vehicles sold: 309 - Recent vehicles sold: 4 - Sales specialties: COMPASS, EQUINOX, GRAND CHEROKEE, RAM 1500, WRANGLER - Call: 810-953-1618 I am originally from Grand and a graduate of Grand Blanc High School. I’m a huge sports fan. I played football, baseball and bowled in High School. In my free time, I love to golf, travel, and spend time with my family. Before beginning my career as a Sales Advisor, I started at Al Serra as a porter for Kia/VW. I soon moved to Used Cars to become part of the Used Delivery Prep team. I am excited to be able to exceed your expectations and provide you an outstanding buying experience. Recent reviews: - 2025-07-20 | 5.0/5 | Eric C. — Drew is a fantastic sales professional. He takes the time to listen to your questions and assess what you need. Then he gathers all the relevant information and walks you through the process to ensure that you have all of the questions answered and helps guide you to what best serves your needs. Working with Drew to purchase a vehicle and to sell him a vehicle, was an outstanding experience. - 2025-11-29 | 5.0/5 | James Z. — I highly recommend Drew. Drew is a very friendly and knowledgeable salesperson. I advise anyone in the market to purchase or lease a new vehicle to contact Drew. Drew is capable of putting you in any of the many brands carried at Al Serra’s Dealership in Grand Blanc. Overall a good experience, don’t hesitate to contact Drew if you’re in the market for a new or used vehicle. - 2026-03-26 | 5.0/5 | Rheannon M. — Great, always friendly, kind and thorough to work with. I have worked with Drew on many vehicles for our family and always happy to return to him for our car needs. Highly recommend. ### Jerry Collins - Profile: [https://hondaofgrandblanc.adviserly.com/jerry-collins](https://hondaofgrandblanc.adviserly.com/jerry-collins) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (420 ratings, 268 reviews) - Lifetime vehicles sold: 1163 - Recent vehicles sold: 11 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, HR-V, PILOT - Call: 810-953-1624 I'm Jerry Collins. My wife, Ellen, and I have lived in Grand Blanc for over 25 years and raised our kids here. Our son graduated from Grand Valley State and now works with the US Olympic Handball Team in Colorado Springs. Our daughter graduated from Grand Blanc High School and is looking into her next adventure. I joined the Al Serra team in 2018 after owning an ice cream shop, "Jerry's Big Chill," for seven years and 15 years managing MC Sports. I believe in honesty and having an enjoyable buying experience for my customers. I pride myself on making sure my customers are making the right choice. I genuinely enjoy talking to people and building relationships. I am a big outdoor lover and sports fan. My team is the Pittsburgh Steelers. I love to coach and give kids a positive learning experience in the game they love. I have coached Little League, youth football for five years, soccer for 11 years, and the JV Softball team at Grand Blanc High School for the last eight years. Speaking of positive learning experiences, I was also a long-term substitute teacher at GBHS. Hopefully, I made a difference in my students, "YAY, MATH!" Stop by Honda of Grand Blanc. You'll find you will be impressed by the vehicles, sales advisers, management, and our service associates. Everyone here is committed to your satisfaction. Recent reviews: - 2026-02-24 | 5.0/5 | Madeleine V. — Jerry was great! He was professional, knowledgable and friendly. No run arounds and not pushy and gave me a fair price for my trade in. I would definitely recommend Jerry. - 2026-04-13 | 5.0/5 | Charles W. — I've purchased several new Honda's from Jerry at Al Serra Honda and would highly recommend Jerry to anyone looking for the exact car you had in mind. - 2026-04-09 | 5.0/5 | Ethan N. — Jerry was very friendly and helpful. Once I was completing my purchase, I had everything in order and had all of my questions answered thanks to him. ### Kyle Ratliff - Profile: [https://hondaofgrandblanc.adviserly.com/kyle-ratliff](https://hondaofgrandblanc.adviserly.com/kyle-ratliff) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 4.9 stars (62 ratings, 48 reviews) - Lifetime vehicles sold: 153 - Recent vehicles sold: 14 - Sales specialties: CIVIC SEDAN, CR-V, CR-V HYBRID, HR-V, ODYSSEY - Call: 810-953-1619 I joined Al Serra Auto Plaza because of their customer-first approach, ensuring every client finds the perfect solution. With nearly eight years of experience in sales and customer service, I view my role as helping people find solutions tailored to their unique needs. My dedication to this approach earned me recognition as one of the top five sales reps for four consecutive years in my previous role. Outside work, I enjoy spending time with my wife, Dawn, and our newborn son, Jace. I embrace new technology and love being outdoors, whether working on the house, mowing the lawn, or camping & relaxing with family. Recent reviews: - 2026-01-24 | 5.0/5 | Brian C. — Kyle is well prepared, attentive and friendly. He welcomed us with a smile and led us through the purchase process based on our needs without much fluff and pressure. I would highly recommend and plan on asking his help on our next purchase. Highly recommend him for anyone looking or interested in a Honda. - 2026-04-23 | 5.0/5 | Erin C. — Kyle was great to work with! I’m a nervous car buyer and he made the process so low stress 😊. We wouldn’t hesitate to return for our next car purchase. - 2026-04-02 | 5.0/5 | Joseph C. — He was great, and I gave him an A+ review in another survey I completed in the past week. Please refer to that survey for feedback. ### Mark Johnston - Profile: [https://hondaofgrandblanc.adviserly.com/mark-johnston](https://hondaofgrandblanc.adviserly.com/mark-johnston) - Department: Sales (Sales) - Title: Sales Advisor - Joined: 2006-05-30 - Rating: 4.9 stars (622 ratings, 408 reviews) - Lifetime vehicles sold: 2059 - Recent vehicles sold: 17 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY, PILOT - Call: 810-953-1597 I have been selling Honda since 2006. I love what I do and helping people find the best vehicle for them. I enjoy spending time with the family, anything MSU. I will do whatever I can to help with your vehicle purchase. Recent reviews: - 2026-04-20 | 5.0/5 | Susan G. — Awesome 😎. Mark could not have done a better job. His/your professionalism with us getting the Pilot that we wanted was superb - Platinum. We will work with this gentleman most certainly again!! Mark jumped at our request without hesitation or delay. I can not express our appreciation enough for such the experience we had. We have already decided to return to purchase another Honda for my husband when he gets ready. We are loyal Honda people!! - 2026-02-20 | 5.0/5 | Becky M. — Mark is an amazing sales advisor! I have bought my last 4 Hondas from him. He does everything he can to make the whole process quick, simple, and stress free! - 2026-03-04 | 5.0/5 | Michael M. — Mark was friendly and helpful. We came in knowing what we wanted and he made that happen for us with ease. ### Sean McDermott - Profile: [https://hondaofgrandblanc.adviserly.com/sean-mcdermott](https://hondaofgrandblanc.adviserly.com/sean-mcdermott) - Department: Sales (Sales) - Title: Sales Advisor - Rating: 5.0 stars (421 ratings, 294 reviews) - Lifetime vehicles sold: 1043 - Recent vehicles sold: 16 - Sales specialties: ACCORD SEDAN, CIVIC SEDAN, CR-V, ODYSSEY, PILOT - Call: 810-953-1598 I grew up across the state in Muskegon MI. Later on, I went on to Ferris State University in Big Rapids for Hospitality Management. I always had fun going out, hiking around the campus woods, and exploring new parts of town whenever possible. I'm currently living in Grand Blanc with my fiance Aubrey and our dog Alfred. I still enjoy hiking and being outdoors whenever possible. I love to cook, camp, and play with my dog. Recent reviews: - 2026-03-21 | 5.0/5 | Myron M. — Buying every car should be this easy! It's been over FOUR DECADES since I've had such a good experience buying a new car. Sean was patient, and super responsive to all communications, always included my wife on all emails, with the simple courtesy of using "reply all" - a seemingly small thing but so annoying when not done! We drove 'up' from Pontiac when there are Honda dealers much closer. Well worth the trip. - 2026-04-18 | 5.0/5 | Parviz P. — Sean is an awesome young man. This is our second vehicle from him He is very friendly and courteous and very accommodating and walked us through every aspect of the vehicle and the leasing process We have recommended him to other people and will continue to do so - 2026-03-03 | 5.0/5 | Shannon S. — Sean was very helpful with any questions I had about the vehicle. I didn’t feel like he was just trying to sell me a car just to sell one. He even showed me several shortcuts for some of the features of the vehicle I purchased. 10/10 would recommend. ### Ben Bronson - Profile: [https://hondaofgrandblanc.adviserly.com/ben-bronson](https://hondaofgrandblanc.adviserly.com/ben-bronson) - Department: Service (Service) - Title: Honda Service Advisor - Rating: 4.8 stars (935 ratings, 541 reviews) - Lifetime vehicles serviced: 11990 - Recent vehicles serviced: 273 - Call: 810-953-1552 I have been in the automotive aftermarket industry for many years working in parts stores, technician support roles, vehicle towing, and service management to ultimately arrive at the dealership experience. In advancing my career and love for helping others, I have spent several years assisting customers with their automotive maintenance and service needs, treating everyone as a family member, and keeping the safety and longevity of their vehicle first and foremost. I make sure customers' concerns are taken care of and provide solutions. I love off-roading, riding my motorcycle, and enjoying time with my family when I am not at work. Recent reviews: - 2026-04-10 | 5.0/5 | Jessica W. — Hi Ben, Thank you very much for your assistance. This visit was challenging as I had to trade in my historic Honda Element 2005 car due to its age and by choice. I have three quick points to mention: 1. I still believe I am owed the total $500 from the buyback, and I have one personal item left in the car which I plan to pick up as soon as possible. 2. I lost my cellphone either while getting out of the Uber or inside the dealership. I was informed there is no internal "lost and found" form, but I believe there should be one. Then, that form could be produced to my insurance company on any loss especially regarding my data. 3. I think the Sales team should include a clear caveat when confirming financing, stating that final approval is contingent upon providing all required or needed finance documents. This caveat should also be included in the finance application itself. I ended up filling out more than one application, likely because the finance process was updated while I was still shopping. I know my finance eligibility was not that good now due to personal reasons. I am still looking for a car still but am working within a fixed budget and am exploring other options. Thanks Honda. Ben, you got all 10s!!! Thanks again, Jessica, 2005 Honda Element, Fit and 2010 Accord - I can't remember the age of my red fit -- I loved that car!! - 2026-04-06 | 5.0/5 | Steven S. — Ben is knowledgeable on the Honda services and keeps me updated on the progress. - 2026-03-28 | 5.0/5 | Jessica M. — Wonderful! Ben is very personable, friendly and thorough! ### Josh Coles - Profile: [https://hondaofgrandblanc.adviserly.com/joshcoles](https://hondaofgrandblanc.adviserly.com/joshcoles) - Department: Service (Service) - Title: Honda Service Advisor - Joined: 2013-10-01 - Rating: 4.9 stars (3177 ratings, 1809 reviews) - Lifetime vehicles serviced: 33921 - Recent vehicles serviced: 251 - Service specialties: ACCORD, CR-V, ODYSSEY From Grand Blanc, love to fish & hunt. Support the Flint Bowman Youth Archery Org. Earned my state mechanics certification and won a Service Elite award. Enjoy providing solutions to our customers and can’t wait for you to experience our VIP service! Recent reviews: - 2026-04-06 | 5.0/5 | Dorothy W. — The reason I have my Honda CRV serviced at Al Serra are the associates. Josh always greets with a smile. When my vehicle is ready Josh and before paying Josh always ask if there any questions about any repairs. I appreciate the welcoming atmosphere. - 2026-04-16 | 5.0/5 | Michael C. — I’ve always had a great experience with Josh. He is courteous, professional and keeps me informed as to the status of the work being done. He is also very knowledgeable about the work. - 2026-04-17 | 5.0/5 | Samantha H. — Josh was great! He discussed the charges with me and gave me a time estimate for the service- which was spot on! He was easy to work with and very helpful. Thank you Josh! ### Maddy Starr - Profile: [https://hondaofgrandblanc.adviserly.com/maddy-starr](https://hondaofgrandblanc.adviserly.com/maddy-starr) - Department: Service (Service) - Title: Honda Service Advisor - Rating: 4.9 stars (920 ratings, 598 reviews) - Lifetime vehicles serviced: 8256 - Recent vehicles serviced: 291 - Call: 810-953-1585 I joined Al Serra in 2023. I love getting to know people and seeing how I can help solve some of the issues that they may be having. I grew up in Athens, GA, and moved to Michigan in 2012. I love spending my free time with my fiance and our dogs and reading and painting when I can! Recent reviews: - 2026-04-16 | 5.0/5 | Christine D. — Maddy was able to answer my questions regarding potential services my vehicle was due for and when and then got the necessary services schedule to be done along with the oil change which I had come in for. I was in and out quickly and knew what the recommendations for future service entailed. She was very pleasant and knowledgeable to work with. - 2026-04-20 | 5.0/5 | Pamela M. — Maddy is very efficient and gives me the details I need on keeping my Honda Civic running smoothly and she is very nice too. - 2026-04-19 | 5.0/5 | Gail F. — Friendly. Warm. Receptive. Maddy gave excellent explanation on how long service may be. Great smile. Welcoming. ### Rick Veldman - Profile: [https://hondaofgrandblanc.adviserly.com/rick-veldman](https://hondaofgrandblanc.adviserly.com/rick-veldman) - Department: Service (Service) - Title: Honda Service Advisor - Call: 810-953-1592 I’m originally from Grand Rapids and graduated from Grand Valley State University with degrees in Audio Production and Marketing. My wife and I moved to Genesee County in 2023 and welcomed our daughter shortly after. I’ve always been enthusiastic about cars and technology, and I enjoy talking with people about both every day. In my free time, I like spending time outdoors with my wife and daughter, as well as fishing, kayaking, and playing guitar. ### Abby Sordyl - Profile: [https://hondaofgrandblanc.adviserly.com/abby-sordyl](https://hondaofgrandblanc.adviserly.com/abby-sordyl) - Department: Plus (Body Shop) - Title: Assistant Body Shop Manager - Lifetime vehicles serviced: 1706 - Recent vehicles serviced: 2 - Service specialties: RAM 1500, TOWN & COUNTRY, VIBE - Call: 810-853-6251 I joined Al Serra in 2016, but my career in the automotive industry began four years prior. Customers continue returning to me for service because of my easygoing attitude and excellent listening skills. I take the time to listen to every customer's concern and provide the best answer and outstanding service. I love getting to know people and seeing how I can help solve the issues they may be having. I grew up in Winston-Salem, NC. I love to spend time with my family and friends, especially my wonderful husband. Running and being outdoors are some of my favorite hobbies. I'm also a true Duke fan. ### Amanda Banyas - Profile: [https://hondaofgrandblanc.adviserly.com/amanda-banyas](https://hondaofgrandblanc.adviserly.com/amanda-banyas) - Department: Plus (Body Shop) - Title: Body Shop Manager - Call: 810-603-1834 I joined the Al Serra family in 2017, but my grandfather worked at Al Serra as a salesman for many years. Al Serra is truly like family. I have 22 years of customer service experience and aim to deliver high-quality service to every guest. I am a big fan of the University of Michigan. Outside of work, my life revolves around my daughter. She is an athlete who plays three sports, two of which are travel. That is where much of my time is spent away from work, but I would not change it for the world. This personal commitment helps me understand the importance of time and dedication, which I bring to my role at the dealership. ### David Jackson - Profile: [https://hondaofgrandblanc.adviserly.com/david-jackson](https://hondaofgrandblanc.adviserly.com/david-jackson) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1863 - Recent vehicles serviced: 4 - Call: 810-853-6210 As a Body Shop Advisor with three years of experience, I am dedicated to providing exceptional customer service and ensuring the satisfaction of every individual who walks through our doors. My unwavering commitment to open and honest communication has earned me a strong reputation at our dealership, where I am known for my willingness to go the extra mile for both colleagues and clients. Growing up in Clio, Michigan, and graduating from Kearsley High School in 2015, I developed a strong work ethic and a passion for helping others. I believe that a positive attitude and attentiveness to customers' needs are essential for building lasting relationships. By setting realistic expectations and being fully transparent, I strive to create a seamless and stress-free experience for each individual. Outside of work, I am an avid outdoorsman with a love for bass and pan fishing. Recently, I have taken up golf as a second hobby, adding to my enjoyment of exploring the great outdoors. My passion for my career stems from the constant learning opportunities it presents. In the dynamic field of body shop operations, I am continually exposed to new challenges that keep my enthusiasm and motivation high. With my dedication to growth and my commitment to excellence, I am confident that I can make significant contributions to our team and the industry as a whole in the years to come. ### Drew Massey - Profile: [https://hondaofgrandblanc.adviserly.com/drew-massey](https://hondaofgrandblanc.adviserly.com/drew-massey) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 403 - Recent vehicles serviced: 79 - Call: 810-603-3512 I was born in Saginaw and attended Arthur Hill High School. I then attended Lincoln College of Technology in Indianapolis and acquired my Associate's in Collision Repair and Management. I worked as a Collision Repair Technician and Refinisher in Grand Rapids, MI, from 2012 to 2016. At that point, I enlisted in the United States Marine Corps for a five-year term as a Meteorological and Oceanographic Analyst Forecaster. Upon returning to the civilian sector, I worked for the Graff Davison location, which is when my family and I fell in love with the Davison area. I then joined the Serra Automotive team in Lake Orion shortly thereafter. In April of 2025, I transferred here to Al Serra. I spend the majority of my free time with my fantastic family. I also have various hobbies, including hunting, fishing, woodworking, beekeeping, and more. ### Jennifer Voight - Profile: [https://hondaofgrandblanc.adviserly.com/jennifer-voight](https://hondaofgrandblanc.adviserly.com/jennifer-voight) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1782 - Recent vehicles serviced: 10 - Call: 810-853-6252 Hi! My name is Jenn. I joined Al Serra in 2023 but have been in the automotive industry since I was 15. My favorite part of my job is the customers. I always take the time to listen to every customer's concerns and help to find the best resolution. I love getting to know new people and learning how to help. Outside of work, I live in Davison with 3 Daughters who keep me busy and on my toes. I enjoy spending as much time with my family as possible. Huge UofM fan!! Go Wolverines ### Joe Prokes - Profile: [https://hondaofgrandblanc.adviserly.com/joe-prokes](https://hondaofgrandblanc.adviserly.com/joe-prokes) - Department: Plus (Management) - Title: Honda Service Manager - Lifetime vehicles serviced: 552 - Recent vehicles serviced: 2 - Call: 810-953-1579 I joined the Al Serra Team in 2017 and have been a service manager since 1995, working with Saturn, CDJR, Buick GMC, Cadillac, and Honda rooftops. In my leisure time, I enjoy traveling with my wife and spending time with my family. The best part of my job is the association with so many great people, all committed to providing a world-class customer experience. The Honda of Grand Blanc Service Team is a fantastic group of people. See us for all of your service needs. ### John Kenyon - Profile: [https://hondaofgrandblanc.adviserly.com/john-kenyon](https://hondaofgrandblanc.adviserly.com/john-kenyon) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1603 - Recent vehicles serviced: 103 - Call: 810-603-1478 I am new to the Al Serra Auto Plaza family and the automotive industry. However, I have eight years of customer service experience and a passion for the automotive field that goes far back. At age five, I first heard my Grandpa fire up his 1988 Monte Carlo that he drag-raced, and I was hooked right from that moment. In my personal life, I enjoy spending time with friends and family, going to concerts, and watching U of M football on Saturdays and the Detroit Lions on Sundays. I also enjoy NASCAR races. My girlfriend Natalie and I often plan trips to Traverse City. We enjoy the scenery and have recently found a new love of Jet skiing on the Grand Traverse Bay. I am passionate about delivering excellent customer service, so in combination with my passion for the automotive field, I look forward to providing top-tier customer care. ### Matt Plew - Profile: [https://hondaofgrandblanc.adviserly.com/matt-plew](https://hondaofgrandblanc.adviserly.com/matt-plew) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 1356 - Recent vehicles serviced: 20 - Call: 810-853-6209 A native of Fenton, Mi, I'm married to my wife, Kristin, and we have three children, James, Elizabeth, and Sarah. I have seventeen years of experience in auto repair, four in dealership service departments and thirteen in collision centers. In addition to my professional accomplishments, I was an active member of the Auto Body Advisory Board at Baker College and a current member of the Fenton Little League Board of Directors. I enjoy coaching my children's sports teams and socializing with neighbors and friends when not busy with work or board duties. ### Michelle VanKuren - Profile: [https://hondaofgrandblanc.adviserly.com/michelle-vankuren](https://hondaofgrandblanc.adviserly.com/michelle-vankuren) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Lifetime vehicles serviced: 586 - Recent vehicles serviced: 57 - Call: 810-603-1860 I have been in Retail Management for 25 years, and Customer Service has always been the backbone of my career. I love spending time with friends and family, playing cards, or hanging around a bonfire. I also enjoy playing disc golf in the summer and hunting in the woods in November. I am a big U of M fan (Go Blue) and, of course, the Detroit Lions!! ### Mike Brewer - Profile: [https://hondaofgrandblanc.adviserly.com/mike-brewer](https://hondaofgrandblanc.adviserly.com/mike-brewer) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Joined: 2013-12-16 - Call: 810-853-6202 I am Mike Brewer. I was born and raised in the Flint area, and have lived in Genesee county my whole life. I have a son who is 18 years old; he just graduated from high school and will be attending college in the fall. I have been in the collision business for over 30 years, and earned state and ICar certifications. I make it a priority to be here for my customers, providing you with world class service every step of the way. ### Parker Endicott - Profile: [https://hondaofgrandblanc.adviserly.com/parker-endicott](https://hondaofgrandblanc.adviserly.com/parker-endicott) - Department: Plus (Parts & Accessories) - Title: Honda Parts Advisor - Call: 810-953-1578 I have worked for Honda of Grand Blanc since 2018 and have enjoyed getting to know my fellow employees and the customers that come in. In my free time, I am heavy into sports, especially football. I grew up in Flushing, Mi, and am the assistant coach for the Flushing High School football team, where I teach our youth. ### Phillip Herfurth - Profile: [https://hondaofgrandblanc.adviserly.com/phillip-herfurth](https://hondaofgrandblanc.adviserly.com/phillip-herfurth) - Department: Plus (Parts & Accessories) - Title: Honda Parts Manager - Joined: 2010-12-20 - Call: 810-953-1565 I have been married to my amazing wife Donna for almost 20 years and have 2 boys. I earned a Business Management Degree from Baker College in 2012. I have been in the automotive industry for nearly 20 years and have spent the last 9 of those in the Al Serra Buick Parts department. I am excited to be with Honda of Grand Blanc and look forward to many more years serving our customer's parts needs. ### Rob Gatchell - Profile: [https://hondaofgrandblanc.adviserly.com/rob-gatchell](https://hondaofgrandblanc.adviserly.com/rob-gatchell) - Department: Plus (Management) - Title: Honda Sales Manager - Joined: 2015-08-17 - Lifetime vehicles sold: 2 - Recent vehicles sold: 1 - Sales specialties: CR-V, CR-V HYBRID - Call: 810-953-1511 Grew up in White Lake -married, 2 grown children. Big time Lions fan! Love to play golf, hunt and go camping whenever I get the chance. I’m honest, hardworking and passionate about cars. 1000s of happy clients since 1993, many still with me today! ### Shelley VanOoteghem - Profile: [https://hondaofgrandblanc.adviserly.com/shelley-vanooteghem](https://hondaofgrandblanc.adviserly.com/shelley-vanooteghem) - Department: Plus (Body Shop) - Title: Body Shop Advisor - Call: 810-853-6204 I've been in the collision industry for 34 years, bringing my knowledge to Al Serra Auto Plaza in 2022. I enjoy my work and love helping my customers with their collision needs. My father is retired from the Navy, and I grew up traveling the country. Proud mother of one son and three daughters. I enjoy the outdoors and stay busy with my family. ### Sonia Frye - Profile: [https://hondaofgrandblanc.adviserly.com/sonia-frye](https://hondaofgrandblanc.adviserly.com/sonia-frye) - Department: Plus (Management) - Title: Honda Sales Manager - Lifetime vehicles sold: 1114 - Recent vehicles sold: 20 - Sales specialties: ACADIA, ENVISION, EQUINOX, SIERRA 1500, TERRAIN - Call: 810-953-1628 I have been with the Al Serra Auto Plaza since 1994 and truly enjoy the automotive industry. I recently transitioned into management at Honda of Grand Blanc and am proud to be part of the team. I have been married for over 30 years, and my husband and I have one son and a grandson. Both my husband and I grew up in the surrounding area, and now, with our son and grandson, we live in Swartz Creek. Outside of work, I love spending time with family and friends, traveling, and biking. ### Steve Tilley - Profile: [https://hondaofgrandblanc.adviserly.com/steve-tilley](https://hondaofgrandblanc.adviserly.com/steve-tilley) - Department: Plus (Parts & Accessories) - Title: Honda Parts Advisor - Lifetime vehicles sold: 1 - Recent vehicles sold: 1 - Sales specialties: A5 - Call: 810-953-1521 I joined the Al Serra team in July of 2020. I have been in the automotive parts/service industry since the early 2000s. My goal is to get parts where they need to be on time so that you can get on your way in a safe, reliable vehicle. Currently, I reside in Flint, and in my spare time, I enjoy camping, coin collecting, and trading in the stock market. ### Travis Jones - Profile: [https://hondaofgrandblanc.adviserly.com/travisjones](https://hondaofgrandblanc.adviserly.com/travisjones) - Department: Plus (Management) - Title: Honda Sales Manager - Joined: 2009-12-07 - Lifetime vehicles sold: 417 - Recent vehicles sold: 1 - Sales specialties: CRUZE, EQUINOX, SILVERADO 1500 - Call: 810-953-1627 Grew up in Durand, MI. Graduate of Saginaw Valley State Univ. 6 years in Auto. Married with 2 children who love traveling to Disney; best trip ever! I’m an outgoing person who works to keep the buying process exciting.