I joined Al Serra in 2023. I love getting to know people and seeing how I can help solve some of the issues that they may be having. I grew up in Athens, GA, and moved to Michigan in 2012. I love spending my free time with my fiance and our dogs and reading and painting when I can!
4.9 / 5 based on 926 ratings (602 written reviews)
Maddy is always great.
— Jason S. ,
Very efficient and friendly
— Lana D. ,
She Is very knowledgeable, and follows through on any service issues that may arise. Goes through the basic checks done at the time of service. She also gave her phone number to. All her with any questions . I will continue having her as my service advisor!
— Barbara P. ,
Exceptional!
— Diane D. ,
Excellent, friendly and took great care to get my car serviced
— Arthur K. ,
She was great
— Cheryl F. ,
Maddy is very efficient and gives me the details I need on keeping my Honda Civic running smoothly and she is very nice too.
— Pamela M. ,
Friendly. Warm. Receptive. Maddy gave excellent explanation on how long service may be. Great smile. Welcoming.
— Gail F. ,
Excelly
— Tracy P. ,
Maddy was able to answer my questions regarding potential services my vehicle was due for and when and then got the necessary services schedule to be done along with the oil change which I had come in for. I was in and out quickly and knew what the recommendations for future service entailed. She was very pleasant and knowledgeable to work with.
— Christine D. ,